Purchase Policy


HSFF may, in its sole discretion and at any time, cancel or refuse from any individual or company the following: registrations, applications, purchases, and/or hotel reservations made through HSFF.  HSFF will not be responsible for any penalty, fee, loss, or expense that might result from such action.

NO REFUNDS. Payments are not refundable for any reason, including, but not limited to, failure to use HSFF credentials due to illness, acts of God, travel-related problems, loss of employment and duplicate purchase.  HSFF will not issue refunds for badges that have been revoked.

Unused registrations/applications have no monetary value and cannont be credited to future years or events.  HSFF will not issue refunds or credits due to failure to redeem a discount coupon during the registration process.  Discounted prices are based on the date payement is received in the HSFF office.

Lost or Stolen badges will not be replaced.  A new badge will need to be purchased for continued access to conference events, including showcasees, parties and conference content.

By purchasing a ticket, badge, or entry to the festival, it's screenings or panels- you hereby agree to our terms and conditions regarding refunds.